What is a Mystery Box?
A Mystery Box is a curated selection of products sold together at an exclusive value, where some of the contents remain a surprise until delivery. Herrera Mystery Boxes combine the excitement of discovery with the confidence of knowing you'll receive a revealed Hero Product alongside additional surprise beauty products and a complimentary gift.
What comes inside a Herrera Halloween Mystery Box?
Each Herrera Halloween Mystery Box includes one revealed Hero Product, 2–3 carefully selected Herrera Beauty products, and a complimentary gift. While the Hero Product is revealed before purchase, the remaining products stay a surprise until your order arrives, making every unboxing a unique beauty discovery experience.
Why is the Hero Product revealed?
The Hero Product is revealed so you can choose the Mystery Box that best suits your preferences. The remaining products are kept a surprise, creating an exciting unboxing experience while giving you confidence in your purchase.
Are Herrera Mystery Boxes worth it?
Yes. Herrera Mystery Boxes are designed to offer exceptional value by combining a Hero Product, additional beauty products and a complimentary gift at an exclusive price. They also provide the opportunity to discover Herrera Beauty favorites.
Can I choose the products inside my Mystery Box?
No. The surprise products are carefully curated by Herrera Beauty and cannot be customised. Keeping part of the selection a mystery is part of the experience and encourages product discovery.
Can I buy more than one Herrera Halloween Mystery Box?
Yes. You can purchase one, two or all Herrera Halloween Mystery Boxes while stocks last. Each Mystery Box features a different revealed Hero Product and a unique selection of surprise products, so every box offers its own discovery experience.
Is the Herrera Halloween Mystery Box available in stores?
No. Herrera Halloween Mystery Boxes are available exclusively through the official carolinaherrera.com online store during the promotional period.
Can I return a Herrera Halloween Mystery Box?
Yes. Herrera Mystery Boxes can be returned in accordance with the standard Returns Policy applicable in your market. To be eligible for a return, the Mystery Box must be returned in its entirety, including the Hero Product, all surprise products and the complimentary gift. Please refer to the Returns Policy on our website for full details.
