1. Company Information

Welcome to the Carolina Herrera Website: https://www.carolinaherrera.com (hereinafter, the “Website”).

The Website is managed by the Spanish company Antonio Puig, S.A.U. (hereinafter, “PUIG” or the “Company”), with registered office at Plaça d’Europa 46-48, postal code 08902, L’Hospitalet de Llobregat, Barcelona (Spain), with tax identification number CIF A08158289 and EU VAT number ESA08158289, registered with the Commercial Registry of Barcelona.

You can contact us through the following channels:

By email to:

• [email protected] (Fragrances “CAROLINA HERRERA” and “CAROLINA HERRERA NY”)

• [email protected] (“CAROLINA HERRERA NY” Fashion)

• [email protected] (“CAROLINA HERRERA” Fashion)

• Or via the contact details indicated in the “Contact” section.

2. Access to the Website

Access to and use of the Website are governed by these Terms and Conditions of Use. By accessing and using the Website, the user implicitly confirms that they have read these Terms and Conditions of Use and accept them without reservation. To access and use the Website, users must be at least 18 years old or have the consent of their parents or legal guardian.

The Company reserves the right to adapt or amend these Terms and Conditions of Use at any time. Users are requested to read them carefully before using the Website. Any users who do not accept these terms and conditions should refrain from using the Website and its content.

For assistance or further information, please contact our Customer Service at: [email protected]

These Terms and Conditions of Use form a single document together with our Privacy Policy and Cookies Policy.

The Company may also provide services through the Website that may be subject to specific conditions, which will be communicated in each case.

Please note that, by simply browsing the Website or using any of its functions or services, you implicitly and unreservedly accept these Terms and Conditions of Use.

3. Use of the Website

The use of all or part of the Website, including viewing web pages, communication with the Company, or downloading product information, is for personal purposes only. Any use, copy, transfer, or reproduction of the Website for any purpose other than personal use is strictly prohibited.

The Company reserves the right to amend or update these Terms and Conditions of Use, in whole or in part, at any time. Such amendments or updates will be notified on the Website homepage when they come into force and will apply as soon as they are available in this section of the Website.

The Company will make every effort to ensure that the information on the Website is accurate and up to date but cannot guarantee the absence of errors or systematic updating.

The Company declines all responsibility for:

• interruptions to the Website (maintenance, security, or technical limitations);

• possible errors that may occur;

• inaccuracies or omissions in the Website information;

• damages resulting from fraudulent interference by third parties;

• and, more broadly, any direct or indirect damage of any cause, nature, or consequence, including costs from purchasing goods via the Website, loss of profits, customers, data, or any other intangible loss.

Access to and use of the Website are the sole responsibility of the users. The Company is not liable for any damages resulting directly or indirectly from such use. Services may also be interrupted due to maintenance or external failures, which will be resolved within a reasonable time.

Users will be liable for damages the Company may suffer as a result of their failure to comply with these Terms and Conditions of Use or applicable law.

Failure to comply may give rise to any legal or extrajudicial action deemed appropriate by the Company.

4. Privacy Policy and Data Management

Users may provide the Company with their personal data through various Website forms. We recommend reading our Privacy Policy, which also applies to Website users. It explains how we collect and use your personal data and for what purposes.

This Website also uses cookies. For more information, please see our Cookies Policy.

5. Intellectual Property Rights

All intellectual property rights in the Website designs, databases, underlying software (including source code), and all Website elements (texts, graphics, photographs, videos, recordings, color combinations, etc.) (the “Content”), as well as their structure, selection, and arrangement, belong to the Company or, where applicable, its licensors. The same applies to trademarks and trade names included on the Website.

User access does not grant any intellectual property rights over the Website or its Content. Users may only view and obtain a temporary private copy of the Content for personal, private use on their computer systems.

Any other reproduction, transformation, distribution, public communication, extraction, reuse, forwarding, or use of Content or trademarks is expressly prohibited, unless legally permitted or expressly authorized in writing by the Company or its licensors.

6. Assignment of Image Rights

If users participate in any online contest organized by the Company requiring them to upload images (photos, videos, drawings, etc.), they must own all rights or have obtained consent from persons appearing in the images.

By uploading images, participants authorize the Company and its licensees to reproduce, communicate, distribute, adapt, and transform them free of charge on official Company websites and social networks, retailer websites, and authorized influencer accounts, worldwide, for the maximum time permitted by law.

The Company is not liable for infringements of third-party rights or damages resulting from such uploads. It also reserves the right to remove images that violate the law, third-party rights, the nature of the contest, or the Company’s image and reputation.

7. Links

Links to the Website

Third parties wishing to link to the Website must obtain prior written consent. Authorization does not imply endorsement or responsibility for third-party site content. Non-compliance will result in immediate revocation of authorization.

Links to Other Websites

The Website may contain hyperlinks to external sites for user information. The Company has no control over such sites and is not responsible for their content, privacy, or data protection policies. Users are advised to read their terms and policies carefully.

Social Media

The Company maintains official profiles on social networks. These networks have their own terms and privacy policies, outside the Company’s control. Unless data is requested directly by the Company (e.g., via campaigns or contests), users’ data belongs to the social network. Users are encouraged to configure their privacy settings accordingly.

8. Legal Notice on Content

The Company takes precautions to avoid publishing content depicting violence or offensive material. However, it cannot guarantee that Website content is lawful or appropriate outside Spain. Users accessing the Website from other territories do so at their own risk.

The Website may contain errors or inaccuracies. Content, prices, and information may be modified without prior notice. The Company is not liable for damages arising from the use of the Website.

9. Governing Law and Jurisdiction

These Terms and Conditions of Use are governed by Spanish law (without prejudice to mandatory consumer protection laws in the user’s country of residence).

The courts of Barcelona shall have jurisdiction over disputes related to the Website, unless otherwise required by applicable law.

Last updated: July 2025
© Antonio Puig, S.A.U. 2025. All rights reserved.