Terms and Conditions
1. Company Information
Welcome to our website www.carolinaherrera.com (the “Site”).
The Site is operated by the Spanish company ANTONIO PUIG, S.A.U. (hereinafter the “Company”), whose registered office is located at Plaza Europa 46-48, Hospitalet de Llobregat, 08902 Barcelona (Spain), registered with the Barcelona Trade Registry under number A08158289.
For any additional information, questions, or assistance requests, you may contact us using the following details:
Contact email address:
• [email protected] (“CAROLINA HERRERA” and “CAROLINA HERRERA NY” Fragrances)
• [email protected] (“CAROLINA HERRERA NY” Fashion)
• [email protected] (“CAROLINA HERRERA” Fashion)
Telephone: +33186478101 (Monday to Friday, from 9 a.m. to 6 p.m. CET, free call)
2. Access to the Site
These general terms of use (the “General Terms of Use”) govern access to and use of the Site. Accessing and using the Site implies that you have read these General Terms of Use and that you accept them without reservation.
To access and use the Site, you must be at least 18 years old or have the consent of your father, mother, or legal representative.
We recommend that you read these General Terms of Use carefully before using the Site, as they may be modified and/or updated by the Company at any time. If you do not accept them, we ask that you refrain from using the Site and its content.
For any assistance or additional information, you may contact our customer service by email at [email protected].
These General Terms of Use form an indivisible whole with our Privacy Policy and our Cookies Policy.
Please also note that the Company may offer, via the Site, services subject to specific terms and conditions, which will be communicated to you in each case.
Simple browsing of the Site, as well as the use of any of the features or services offered, constitutes acceptance, as a user, without reservation.
3. Use of the Site
The use of all or part of the Site, including the display of web pages, any communication with the Company, and the ability to download product information, must be strictly limited to personal use. Any use, copying, transfer, or representation of the Site for purposes other than personal use is prohibited.
At any time, the Company may modify or update all or part of these General Terms of Use. Any modification or update will be notified on the Site’s homepage upon adoption and will be applicable as soon as it is made available in this section.
The Company makes every effort to ensure the accuracy and timeliness of the information published on the Site. However, it cannot guarantee the complete absence of errors or that the content is systematically updated.
The Company shall not be held liable, in particular:
• for any interruption of the Site (in particular for maintenance, security, or technical reasons);
• for the occurrence of errors;
• for any inaccuracy or omission relating to the information available on the Site;
• for any damage resulting from fraudulent intrusion by a third party;
• for any direct or indirect damage, including loss of profits, data, or intangible assets.
You are fully responsible for accessing the Site and for the use of the information it contains.
The services offered on the Site may be interrupted for maintenance or for reasons beyond the Company’s control.
Any breach of these provisions may result in the Company exercising any judicial or extrajudicial action it deems appropriate.
4. Privacy Policy and Personal Data Management
Through the forms available on the Site, you may provide the Company with personal data. We invite you to read our Privacy Policy carefully.
Please also note that the Site uses cookies. For more information, please consult our Cookies Policy.
5. Intellectual Property Rights
All intellectual property rights relating to the Content belong to the Company and/or its licensors. No rights are transferred to you through use of the Site.
Any unauthorized reproduction or exploitation is strictly prohibited and may incur your liability.
6. Assignment of Image Rights
When you participate in online contests and upload images, you guarantee that you hold all necessary rights.
The Company is authorized to use the images for commercial or promotional purposes, worldwide and for the maximum duration permitted by law.
7. Links
These General Terms of Use apply solely to the Site.
a) Links to the Site: any creation of a link requires prior written authorization.
b) Links to third-party sites: the Company disclaims all responsibility.
c) Social networks: their terms are independent from those of the Company.
8. Content Disclaimer
The Company endeavors to prevent the dissemination of unlawful content but does not guarantee that the Site complies with foreign legislation.
Use of the Site is at your sole responsibility.
9. Governing Law and Jurisdiction
These General Terms of Use are governed by Spanish law.
The courts of Barcelona shall have jurisdiction, unless otherwise required by law.
Last update: January 2026
© ANTONIO PUIG, S.A. All rights reserved.
