Privacy Policy
Welcome to our website www.carolinaherrera.com (hereinafter the “Website”).
Please read this Privacy Policy carefully.
1. Our commitments
Everyone has the right to the protection of their personal data, i.e., any information relating to an identified or identifiable natural person (hereinafter “Personal Data”). We respect users’ right to be informed about the collection of their Personal Data as well as about any further processing operations.
When we use data that may identify you directly or indirectly, we apply the principle of strict necessity. To this end, the Website has been designed so that the use of your Personal Data is kept to a minimum and does not go beyond the purposes for which it was collected and/or processed.
We do not process your Personal Data where we can provide you with services using anonymous data or traffic data (e.g., market research to improve our services, navigation data used to provide personalized content or offers according to your preferred language, location, etc.), or by other means that allow identification only when this is strictly necessary or required by competent public authorities or law enforcement authorities (e.g., in the case of traffic data or your IP address).
2. Controller
For the purposes of data protection legislation, ANTONIO PUIG, S.A.U. (hereinafter the “Company”), with its registered office at Plaza Europa 46-48, 08902 L’Hospitalet de Llobregat, Barcelona (Spain), registered with the Barcelona Trade Registry under number A08158289, is the controller responsible for processing your Personal Data.
This Privacy Policy applies to personal information that makes it possible to identify a user when accessing our Website, using its services and/or completing forms on our Website, regardless of whether a product is purchased in local online stores or not.
To ensure the accuracy of the Personal Data you have provided, we ask you to inform our Customer Service of any changes. We reserve the right to suspend or discontinue the provision of the requested services if you provide inaccurate Personal Data.
If you have any questions or concerns regarding this Privacy Policy, you may contact our Customer Service at the following address: [email protected].
3. Applicable law
All Personal Data is processed in accordance with Regulation (EU) 2016/679 (“GDPR”) and the applicable national data protection provisions.
4. Purpose(s) of processing Personal Data and legal basis
The Company processes Personal Data for the following purposes and on the following legal bases:
• Online sales: Processing to handle orders, payments, deliveries, and customer service on the basis of contract performance.
• Marketing purposes: Sending commercial communications and personalized advertising on the basis of your consent or as permitted by law.
• Security purposes: Fraud prevention and ensuring IT security on the basis of our legitimate interest.
5. Consequences of not providing Personal Data
The provision of certain Personal Data is required in order to process orders or comply with legal obligations. Without this data, certain services cannot be provided.
6. Recipients of Personal Data
Your Personal Data may be disclosed to service providers (processors) as well as to competent authorities where required by law.
7. Security measures and retention period
We implement appropriate technical and organizational measures to protect your Personal Data and retain it only for as long as necessary for the purposes stated above.
8. Transfer of Personal Data to third countries
Transfers of data outside the EU are carried out only subject to appropriate safeguards in accordance with the GDPR.
9. Your rights
• Right to withdraw consent
• Right of access
• Right to rectification
• Right to erasure
• Right to restriction of processing
• Right to data portability
• Right to object
• Right to lodge a complaint with a data protection supervisory authority
To exercise your rights, please contact [email protected].
10. Consent / Refusal
Where required, you may give or withdraw your consent at any time.
11. Contact
Email: [email protected]
Data Protection Officer: [email protected]
12. Changes to this Privacy Policy
This Privacy Policy may be updated at any time. Please check this page regularly.
Last update: January 2026
© ANTONIO PUIG, S.A. 2025. All rights reserved.
